Why Should Your Company Use Unified Messaging?

Why Should Your Company Use Unified Messaging?

Unified messaging is rapidly growing in popularity among businesses and private individuals alike, and for good reason: by using a unified messaging system, it's possible to receive a number of different types of messages through a single access point instead of needing a different type of access for each message. This can be especially advantageous for businesses, as it allows them to reduce the amount of equipment that they need while making their communications systems much more efficient. If you have been considering switching your company to unified messaging but are wanting to make sure that it's right for your business needs, then consider the following in order to see whether this is the messaging solution that you've been looking for.

An All-in-One Solution

By choosing unified messaging for your company, you will be getting an all-in-one solution for all of your messaging needs. Unified messaging allows your employees to receive voice messages, faxes, e-mail, text messages, and even video messages all through their computer, cellular phone, or other access points. E-mail, faxes, and other text messages can even be received as audio through standard telephones, with text-to-phone technology that is available with many unified messaging services; even if the service that you choose does not offer this feature, your employees will still be able to receive alerts telling them what types of messages they have when using a phone, and will be able to access all of their messages via their cellular phone or over the internet.

Less Equipment to Maintain

Because unified messaging doesn't require separate machines for each type of message your employees might receive, there is much less equipment which must be bought and maintained. Additionally, the unified messaging system won't require paper, ink, or other resources the way that fax machines and some other messaging systems might; any faxes or text-based messages can be read and printed out as needed from an employee's computer, or simply listened to via telephone with a text-to-voice enabled unified messaging system.

Productivity and Cost Effectiveness

There are other advantages to using a unified messaging system, as well. Employees can spend more time focusing on their work instead of having to wait by the fax machine or visit another part of the office every time they need to send certain items off. Though the time spent doing these sorts of tasks may seem trivial, over the course of the day this can add up into a significant amount of time. This can give your employees a little extra time to get their work done, and they will be instantly alerted when the fax or message that they were waiting for arrives.

If your employees travel a lot or are often out of the office, unified messaging can be even more useful. Many unified messaging systems have features which enable messages to be sent to a variety of different access points, trying each in order so that your employee can receive their message alert regardless of whether they're in the office or away on a job. This can save valuable time as well as trips back and forth from the job site and office to check messages or receive faxes that may be vital to the work that they are doing.